PianoMentoring.com Privacy Policy
This privacy policy will explain how PianoMentoring.com uses the personal data we collect from you when you use our website.
PianoMentoring.com is committed to providing you with valuable information about our products and services. By using our website, you consent to receiving marketing communications from us. These communications may include special offers, promotions, newsletters, and information about products or services that we believe may be of interest to you.
If you have agreed to receive marketing communications, you can always opt out at a later date. We respect your preferences and provide you with the right to control how we contact you.
Opting Out of Marketing Communications:
If you no longer wish to receive marketing communications from PianoMentoring.com, you can easily unsubscribe by clicking here. Alternatively, you can follow the instructions provided in our marketing emails. Please note that even if you opt out of marketing communications, you may still receive essential service-related communications, such as order confirmations and account notifications.
Topics:
What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities
What data do we collect?
PianoMentoring.com collects the following data:
- Personal identification information (Name, Email address)
- Other written information related to your enquiry that you provide
How do we collect your data?
You directly provide PianoMentoring.com with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
- Sign up to our Weekly Newsletter
- Complete any other type of sign up or contact form on PianoMentoring.com
How will we use your data?
PianoMentoring.com collects your data so that we can:
- Process your order and manage your account.
- To contact you in response to a specific query
- For our own internal records
- Email you with special offers on other products and services we think you might like.
- Email you with a Newsletter if you’ve signed up for this
When PianoMentoring.com processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
Our Service Collaborators
We might engage the services of the third-party providers listed below for the processing and storage of your data:
- Mailchimp (The Rocket Science Group, LLC), utilized for overseeing email marketing subscriber lists and dispatching emails to our subscribers. Please refer to their privacy policy.
- Google LLC, the provider of our email service. Additionally, we employ the Google Analytics service to assess the performance of this website
- Namehero, the hosting provider for PianoMentoring.com
How do we store your data?
PianoMentoring.com securely stores your data, utilizing industry-standard security measures to protect against unauthorized access, disclosure, alteration, and destruction of your personal information. Security precautions include
- SSL/TLS Encryption:
We employ Secure Sockets Layer (SSL) or Transport Layer Security (TLS) encryption to secure data transmitted between your browser and our server. This is especially crucial for protecting sensitive information like login credentials during transit.
- Access Controls:
Strict access controls are implemented to ensure that only authorized personnel have access to personal data. Robust authentication methods, including multi-factor authentication (MFA), are employed to enhance access security.
- Data Minimization:
We adhere to the principle of data minimization by only collecting and processing the personal data necessary for the intended purpose. Our data collection practices are regularly reviewed to prevent the collection of excessive information.
- Data Encryption:
Personal data, both at rest and during transmission, is encrypted to thwart unauthorized access in the event of a security breach. Strong encryption is utilized to maintain the confidentiality of the data.
- Regular Security Audits and Assessments:
We conduct routine security audits and assessments to identify and address vulnerabilities in our website’s infrastructure.
- Data Breach Response Plan:
A comprehensive data breach response plan is developed and maintained, outlining the steps to be taken in the event of a security incident. This includes timely notification to the appropriate supervisory authority and affected individuals as specified by GDPR.
- Privacy by Design and Default:
Privacy measures are integrated into our development process from the outset. Our commitment ensures that privacy and security considerations are inherent in the design and default settings of our website, as well as any associated applications or services.
We will not disclose your personal information to any other third party without your explicit consent, except when mandated by law.
All personal information in our possession is stored and processed in compliance with the UK’s Data Protection Act 1998 and the General Data Protection Regulation (GDPR).
PianoMentoring.com will retain your (Name, Email address) for the duration of your active use of our services or up to two years of inactivity. This timeframe allows us sufficient time to address any potential requests while ensuring that we do not retain data unnecessarily. Upon the expiration of this period, we will securely and permanently delete all copies of your data, including those stored in backup systems.
Marketing
- PianoMentoring.com would like to send you information about products and services of ours that we think you might like.
- If you have agreed to receive marketing, you may always opt out at a later date.
- You have the right at any time to stop PianoMentoring.com from contacting you for marketing purposes or giving your data to other members of the PianoMentoring.com Group.
If you no longer wish to be contacted for marketing purposes, please click here.
What are your data protection rights?
- PianoMentoring.com would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request PianoMentoring.com for copies of your personal data. We may charge you a small fee for this service.
- The right to rectification – You have the right to request that PianoMentoring.com correct any information you believe is inaccurate. You also have the right to request PianoMentoring.com to complete the information you believe is incomplete.
- The right to erasure – You have the right to request that PianoMentoring.com erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that PianoMentoring.com restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to PianoMentoring.com’s processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that PianoMentoring.com transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@pianomentoring.com
- Or write to us: PianoMentoring, Unit 133852, PO Box 7169, Poole, BH15 9EL
Cookies
- Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
- For further information, visit allaboutcookies.org.
How do we use cookies?
As with most online services, PianoMentoring.com uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
PianoMentoring.com also uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality – PianoMentoring.com uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used. These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.
- Advertising – PianoMentoring.com uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. PianoMentoring.com sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
- Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.
- Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.
- Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well. - Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.
The below list details the cookies used in our website.
Cookie Description cookielawinfo-checbox-analytics This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Analytics”. cookielawinfo-checbox-functional The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category “Functional”. cookielawinfo-checbox-others This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Other. cookielawinfo-checkbox-necessary This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category “Necessary”. cookielawinfo-checkbox-performance This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Performance”. viewed_cookie_policy The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The PianoMentoring.com website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
PianoMentoring.com keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1st February 2024.
How to contact us
If you have any questions about PianoMentoring.com’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@pianomentoring.com
Or write to us at: PianoMentoring, Unit 133852, PO Box 7169, Poole, BH15 9EL
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that PianoMentoring.com has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Email: info@pianomentoring.com
Address: PianoMentoring, Unit 133852, PO Box 7169, Poole, BH15 9EL